Know Your Client Rules

New Client Identification and Verification Requirements for Lawyers

To support Canada’s fight against money laundering and terrorist financing, the provincial governing bodies for lawyers across Canada have (or shortly will be) adopting rules that require lawyers to collect identifying information about their clients whenever they are retained to provide professional services.

These rules apply to all new retainers accepted as of January 1, 2009 for both new and existing clients. While we already collect much of the required information in the normal course of establishing a new retainer, in addition to basic identification requirements, the rules require us to verify certain information when we are handling funds on behalf of a client. A summary of the new identification requirements is set out below.

Client Identification

For all new client retainers (other than for individual clients) we will need the following information:

  • full name;
  • business address and business telephone number;
  • incorporation or business identification number and place of issue for clients other than Canadian financial institutions, Canadian public bodies or reporting issuers or their eligible subsidiariesi;
  • a description of the general nature of the business or activities engaged in by the client for clients other than Canadian financial institutions, Canadian public bodies or reporting issuers or their eligible subsidiariesі; and
  • name, position and contact information of the individuals who are authorized to give instructions concerning the retainer.

If the client is an individual, we will need the following information:

  • full name;
  • home address and home telephone number; and
  • occupation(s).

We are also required to determine if our client is acting for (or representing) a third party and to obtain the information set out above for that third party.

Client Verification

In certain circumstances, the rules require us to take additional steps to verify our client’s identity and, if our client is an organization, to obtain information about the organization’s directors and certain of its shareholders.

The verification requirement is triggered when we engage in, or give instructions about, the receiving, paying or transferring of funds in connection with a retainer. For example, verification is required if we hold monies in trust during the course of a retainer other than for anticipated fees and disbursements. Exceptions to this requirement include circumstances where the funds are:

  • received, paid or transferred through an eligible electronic funds transfer;
  • paid to or received from a financial institution, public body, or their eligible subsidiariesі;
  • received from the trust account of another Canadian lawyer;
  • received from a public official acting in his or her official capacity;
  • paid or received pursuant to a court order;
  • paid to pay a fine or penalty;
  • paid or received as a settlement in any proceedings; or
  • received for professional fees, disbursements, or expenses.

Please note that the information that we collect in connection with these new rules is subject to our client confidentiality and privacy policies.

Thank you in advance for your understanding and cooperation.

(To view the Law Society of Upper Canada’s new rules, please click here.)

i Subsidiaries are treated in the same way as their parents if the results of the subsidiary are consolidated on the parent’s financial statements.