Manager, Client Events (Contract – 16 months)

Date Posted
Jul 25, 2022
Closing Date
Aug 26, 2022
Location
Toronto, ON
Description

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our 400 lawyers are based in offices in Toronto, Montréal, Ottawa, Calgary, Vancouver and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path.

As a member of the Client Development & Marketing team in Toronto, reporting to the Chief, Marketing & Communications Officer, the Manager, Client Events is responsible for the planning, coordination and execution of all client events (virtual, in-person and hybrid), client social events and sponsorships. This position has one direct report an Events Coordinator.

Please note, this is a contract role for 16 months.

Major Responsibilities:

  • Work with Lawyers, Business Development Professionals, and other stakeholder to plan, coordinate and execute local, national and international virtual and in -person client seminars, client events, sponsorships, conferences, trade shows and social functions
  • Manage all event logistics including, mailing lists (working with CRM team), invitations, marketing collateral materials and RSVPs. Work closely with Osler Hospitality Services on event venues, caterers, and costs.
  • Provide guidance on best medium for virtual client seminars and social events (ON24, Zoom, Teams etc)
  • Provide training for partners and other staff on how to use our webinar platform, ON24
  • Responsible for communicating with clients and lawyers, including working with the Osler Marketing team to develop invitations, signage and internal messaging
  • Create and monitor event schedules and budgets
  • Create and update event information in the firm's CRM system and ensure the database list of sponsors, clients and contacts are maintained for invitation lists
  • Coordinate table sponsorships for business development in departments, including invitations, RSVPs and payment
  • Working with the Events Coordinator, provide oversight on client social events, firm client gifting and the distribution of firm tickets.
  • Coordinate with the other Osler offices to support and provide guidance on their event programs as required
  • Evaluate our national event offerings to ensure they are on brand and consistent in delivery
  • Provide input on speaker selection for client events
  • Write and distribute event follow up material in a timely manner
  • Responsible for other duties as assigned
Position Requirements

Education and Experience

University degree or college diploma and at least 5 years experience in coordinating events in a corporate environment. An equivalent combination of education, training and experience may be acceptable.

 

Knowledge and Skills 

  • Must have knowledge and experience in webcasting and virtual event technology (ON24 preferred) and experience successfully running virtual events.
  • Strong event management background with a demonstrated knowledge of event planning and management principles, methods and techniques
  • Proficient with MS Office, including Word, Excel, Outlook and PowerPoint
  • CRM experience, or an equivalent system (Salesforce or OnePlace)
  • Strong collaborative interpersonal skills and is comfortable to liaise with different levels in an organization
  • Ability to take ownership of projects, as well as multi-tasking multiple concurrent events
  • Superior accuracy, attention to detail, creativity, time-management and organizational skills
  • Superior customer service skills
  • Strong communications and writing skills
  • Experience with budgeting and expense monitoring
  • Must have the flexibility to work extended hours

To protect the health and safety of firm members and visitors and to comply with the recommendations of public health authorities, employment at Osler will be conditional on the candidate submitting evidence of being fully vaccinated against COVID-19.

We are currently working in a hybrid work arrangement, which includes a requirement to work partially in the office.

How To Apply

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted.  Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

 

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

 

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