Osler's Year-End Professionalism Series

Event Information


November 10; November 20; December 2


12:30 p.m. - 1:30 p.m. ET

Delivery Method



Back by popular demand, this year’s Year-End Professionalism Series will feature several engaging speakers exploring diverse and unique topics. You’ll have the opportunity to gain valuable insights while earning CPD credits. Attend any or all of the sessions via webinar from your location. 

Tuesday, November 10, 2020 - 12:30 PM - 1:30 PM: What the History of Livestream Opera Can Teach Us About Zoom Calls (and Other Lessons for Virtual Connection)​

As soon as virtual communication became the new normal, dozens if not hundreds of best practices emerged on the Internet. Some are strange, some are contradictory, but many seem sensible and useful.

How do you know what options will work best for you as a lawyer and your organization or firm? How do you convince your colleagues to embrace whatever options you choose?

Join us as communications expert Chris Graham draws upon a range of surprising sources to help you think about personal and professional connections in a virtual environment.

Speaker: Chris Graham, Founder and Principal, TellPeople.

  • Ontario: 1 hour Professionalism.

  • Québec: 1 hour Continuing Education

  • British Columbia: 1.0 hour Practice Management 

Friday, November 20, 2020 -  12:30 PM - 2:00 PM: Unconscious Bias

How do we create a more inclusive community? Diversity and equity have become buzzwords in business, NGO and government sectors, but in reality, organizations, including law firms, have fallen short of reflecting and representing the broader population within which they work. Research shows that a "sense of belonging" is key to a sense of job satisfaction. Feeling like you belong, knowing that you will be included, seeing your work community as "your" community - matters. How do we achieve this sense of community and belonging? What may we be doing that hinders it?

This session will examine some of the ways in which we consciously and unconsciously include/exclude others. Participants will better understand some of the biases they may be holding that affect their decisions, performance evaluations, team choices and dynamics and who they select, to mentor and recruit and for what positions. This will be an introspective and challenging session. You will not leave with a sheet of answers and "how-tos."

Speaker: Dr. Tanya (Toni) De Mello, Human Rights Lawyer and Expert in Equity and Inclusion

  • Ontario: 1 hour EDI Professionalism

  • Québec: 1 hour Continuing Education

  • British Columbia: 1.5 hour Practice Management 

Please note, this webinar will not be made available on demand. We hope you can join us for the live webinar!

Wednesday, December 2, 2020 -  12:30 PM - 1:30 PM: The Pandemic and Legal Service Delivery in 2020:
What’s Happened and What’s Next?

The COVID-19 pandemic has had many impacts on service delivery for legal departments and legal operations teams. New business priorities, remote working and budget constraints are just a few of the impacts. Learn about trends in innovation and legal technology that have emerged in response to these challenges. Strategies for legal teams to meet these challenges will be discussed. 

Speakers: Gillian Scott, Partner, Innovative Products, Osler, Simon Wormwell, Chief Knowledge and Innovation Officer, Osler

  • Ontario: 1 hour Professionalism.

  • Québec: 1 hour Continuing Education

  • British Columbia: 1 hour Practice Management 

Registration Info

To register, please contact seminars@osler.com