Overview
Cultural differences in communication can cause stress, conflict and confusion. Successful organizations understand that being able to communicate crossculturally in the workplace leads to enhanced productivity, performance and employee engagement. Managing diversity leads to innovation and promotes an inspiring workplace culture. During the first session of the Year End Professionalism Series, we welcomed Tina Varughese, who took us on an energetic, relevant, thought provoking and entertaining journey through these key takeaways:
- Cultural differences in communication: Indirect vs. direct speaking styles
- Individualistic and collective cultures: How values change the way we communicate
- Effective day-to-day communication when English is a second language
- Non-verbal communication: Why the “unspoken” word is the most important of all
- How global companies lose millions in revenue due to a lack of understanding of cultural differences
- How to use the VAK model of Communication (visual/audio/kinesthetic communication styles) using the cross-cultural advantage
Named one of Canada’s Top 10 Notable Speakers by Ignite Magazine, Tina cleverly tackled hot button topics, like diversity and inclusion, in today’s complex climate.