In Person Event

Year End Professional Series


Dec 6, 2017


Toronto, Ontario

CLE / CPD Credit Information

  • Ontario – Professionalism - 1.00
  • Quebec – Out of province credits - 1.00

Check Your Blind Spot: Working Effectively Through Bias 

Diversity in communication style, perspective, and thought is foundational to developing creative, engaged and flourishing workplaces.  Sounds simple, yet this is true only if people are flexible and open to hearing messages conveyed in various communication styles, without judgment. Sometimes this means getting out of your own way, and other times this requires acknowledging and setting aside deeply held belief systems and the need to be right. Topics covered in this 60-minute session include:

  • the benefits and challenges of a diverse team in the workplace;
  • the most common traits of difficult people;
  • how to recognize and prevent cognitive bias; and
  • best practices for managing difficult people and scenarios.


Joanne Schaefer, Professional Coach, Accredited Mediator, JSchaefer Coaching


12:00 p.m. – 12:30 p.m.: Lunch 12:30 p.m. – 1:30 p.m.: Program

If you are unable to attend in person, we will be offering the educational sessions via webinar. Register for webinar. 


Continuing Professional Development. Ontario: Total CPD = 1.0 hours (1 hr. Professionalism and up to 0 hrs. Substantive) Quebec: This program has been approved for 1.0 credit hours in accordance with the requirements for “out of province” activities.