Webinar

Improving your Franchise Disclosure and Contracting Process

Date of recording

Dec 2, 2020

Time

1 HR

Speakers
Jennifer Thompson

Head, Osler Works – Disputes, Toronto

CLE / CPD Credit Information

  • British Columbia – Practice management - 1.00
  • Ontario – Substantive - 1.00
  • Quebec – General credits - 1.00

Franchise disclosure and contracting process is a key pain point for franchisors, particularly in the remote working environment.

Watch this webinar for a walk through of process improvement strategies for franchise disclosure and contracting using practical, real-life examples. Topics discussed include:

  • The basics of process improvement in legal operations
  • How to identify value and waste in your processes
  • How to conduct your own process mapping exercise using tried and tested methodologies
  • The power of asking “Why?”
  • How people, technology and process intersect and how this understanding can lead to continuous improvement

Have any questions? Contact Gillian Scott or Jennifer Thompson to discuss.

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