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Consumer data: Lessons learned from the security incident trenches

Author(s): Adam Kardash, Brian Thiessen

November 2017

All businesses that collect and maintain consumer data are facing a rapidly evolving and sophisticated array of security threats to their data holdings, and increasing exposure to legal liability and reputational harm. Your organization’s initial response to a security incident is critical in determining the long-term impact the incident will have on your business. The immediate steps you take after a breach can set the tone for the response, influence how smoothly your organization can move forward from the event and affect the risk of privacy, consumer and other class actions and litigation.