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A busy year for technology: From contracting during COVID to consumer-directed finance

Author(s): Wendy Gross, Sam Ip

Dec 8, 2020

This past year we have continued to see considerable advancements in the technology sector. The COVID-19 pandemic has increased consumer and business reliance on technological solutions and added a level of complexity to the delivery of services. 

The pandemic has had a significant impact on commercial contracting. Key contractual terms, such as those relating to business continuity, force majeure, service delivery, information security standards and incidents, and risk allocation require increased consideration, adjustment and negotiation...