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Retail Reopening Guidelines

Author(s): John Salloum, Dominic Mochrie, Komil Joshi, Natasha Anzik

May 7, 2020

Last updated: May 19, 2020

As provincial governments in Canada begin to lift their respective emergency measures, keeping track of the different guidelines is a challenge. This chart summarizes the reopening guidelines applicable to retailers in Canada for those jurisdictions that have released a re-opening plan as of 10am ET on May 19, 2020.

Download our Retail Reopening Guidelines for more details 

Retail stores are currently set to reopen on the following dates:



Additional Notes

May 4


Provided in-store occupancy allows for staff and customers to maintain physical distancing of at least 2 metres

May 4

Quebec (excluding Montreal)

Retail businesses outside Montreal with a door to the outside used by customers; access through indoor common areas is prohibited

May 8 New Brunswick  

May 8


Garden centres & nurseries

May 9


Hardware and safety supply stores

May 11


Retail stores with a street entrance can open if they offer curbside pickup

May 14


Some businesses will be permitted to reopen in all areas of Alberta except the cities of Calgary and Brooks.

May 19

British Columbia


May 19



May 19 Ontario Retail services that are not in shopping malls and have separate street-front entrances

May 22

Prince Edward Island

Details not yet announced. Note that the Environmental Health Office will conduct both random and complaint-based inspections anytime after May 1st to ensure enforcement. Those not compliant are subject to an escalating approach of warnings, fine and closures, depending on the situation.

May 25

Quebec (Montreal)

Retail stores in Montreal with a door to the outside that is usually used by customers; access through indoor common areas is prohibited


The Yukon has not yet released reopening dates.

Nova Scotia, Newfoundland and Labrador and Nunavut have not yet released reopening plans. Retail businesses in the Northwest Territories have remained open.

Important Context: Reopening plans change regularly, and this chart provides a snapshot as of the date listed above. The requirements outlined below have been harmonized in an effort to pair materially similar requirements, but each jurisdiction’s reopening plans contain additional detail. Some jurisdictions make compliance legally required, while others frame these requirements as guidance. You can access each plan through the links included above. Organizations should also be mindful that other laws, such as occupational health and safety laws, may impose additional obligations. Please see our Return to the Workplace Playbook for more information.

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