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Gillian S.G. Scott

Gillian S.G. Scott

Client Development Partner

Key Contact: Franchise

Key Contact: Corporate and Commercial Litigation

Contact Information

tel: 416.862.4872



Bar Admission

Ontario, 2003

  • York University, Osgoode Intensive Trial Advocacy Workshop
  • University of Toronto, J.D.
  • Dalhousie University, B.A. (Hons.)
French, English

Gillian’s role is unique at Osler in that she is a partner whose practice focuses full time on client relations and business development.

Working closely with Osler’s Marketing and Client Relations team, Gillian promotes the litigation department’s dispute resolution and risk management services in a way that recognizes that creating opportunities and establishing client relationships in these areas is unique. She also works to build profile and grow relationships for Osler’s Franchise & Distribution, Gaming and Privacy groups.

Externally, Gillian represents Osler in a number of legal and industry forums, supports the pursuit of opportunities, and works to optimize the Osler service experience by acting as a direct liaison with existing and potential clients as well as referral partners. From designing alternative fee arrangements with clients to bring certainty to their legal spend, to advising on pitches, to building practice growth campaigns, to developing legal products to packaging and positioning legal services in innovative ways, Gillian works to ensure Osler is ahead of the curve in the quickly evolving business of law. Gillian also supports and coaches partners and associates in developing new business and in growing firm client relationships.

Gillian’s fifteen years of experience as a commercial litigator and litigation partner inform her unique, collaborative and big picture approach to providing consistently excellent client service.

Gillian actively contributes to litigation forums, franchise legal and industry groups, and legal marketing and business of law organizations in both Canada and the United States.

    • Advising and defending a national bank in a number of disputes relating to the alleged disclosure of personal customer information
    • Advising Western Union, LinkedIn and other technology companies in respect of court proceedings relating to customer information access requests
    • Acting for blue-chip software company in licensing dispute relating to complex patent infringement litigation
    • Defending Amex Bank of Canada Inc., in a proposed class proceeding against a national bank with respect to prepaid card products
    • Representing General Motors of Canada Limited in numerous disputes and ongoing matters relating to the restructuring of its dealer network across Canada
    • Representing Yogurtworld Enterprises Inc. (dba Menchies) in a rescission claim brought by multi-unit franchisees
    • Advising and representing numerous franchisors in disputes with their franchisees relating to terminations, rescission claims, restrictive covenant and intellectual property matters
    • Representing the debtor InterTAN Canada Ltd. (Canadian subsidiary of Circuit City) in proceedings under the Companies’ Creditors Arrangement Act
    • Acting for a major international airline in a regulatory investigation and parallel class action proceedings in Ontario, Québec and B.C. relating to allegations of price-fixing in the global and domestic air passenger and freight industries
    • The Royal Trust Company in launching a summary judgment motion seeking interpretations of commercial agreements governing the sale of a business, in response to a claim brought by beneficiaries of an estate
    • Culligan of Canada Ltd. and Culligan International in the settlement of an action by a bottled water distributor who claimed to be a franchisee and a beneficiary under a California settlement agreement in the settlement of an action by a bottled water distributor who claimed to be a franchisee and a beneficiary under a California settlement agreement

  • Lexpert: Ranked in The Canadian Legal Lexpert Directory: Franchise Law – Franchisor
  • Who’s Who Legal: Ranked in Who's Who Legal: Franchise; Ranked in Who's Who Legal: Canada: Franchise Law
    • Noted as “a young partner with a track record in dealing with high-stakes franchise litigation,” and “one to watch."
  • Best Lawyers: Ranked in Best Lawyers in Canada: Franchise Law
  • Franchise Times: Ranked in Franchise Times Legal Eagle as a Leading Lawyer: Franchise Litigation

  • Law Help Ontario/Pro Bono Law Ontario, Duty Counsel Volunteer

  • Law Society of Ontario
  • Canadian Bar Association
  • Ontario Bar Association, Franchise Law Section
  • American Bar Association, Franchise Law Section
  • International Franchise Association
  • Advocates Society

  • Presented at Privacy Class Actions in Canada at the AccessPrivacy Annual Conference, June 2015.
  • International Franchise Association, Legal Symposium Task Force Member (2014-2016).
  • Co-chair at the CFA Franchise Law Day on January 29, 2015 held at The Old Mill Inn in Toronto.
  • Co-presented at the Basics Track seminar on Franchise Litigation at the International Franchise Association Conference in Chicago, May 2014.
  • Co-chaired and spoke at the morning plenary panel: “No Lawyer, No Cry” at the CFA Franchise Law Day, January 30, 2014.
  • Co-chaired the 13th Annual Ontario Bar Association Franchise Law Conference “The End of Innocence: The Arthur Wishart Act Comes of Age,” November 2013.
  • Member of the Continuing Education Committee, Canadian Franchise Association 2013.
  • Co-presented the Annual Legal and Legislative Update at the Canadian Franchise Association Legal Day, January 31, 2013.
  • Co-chaired the Ontario Bar Association Franchise Section Spring Dinner, “Wake Up and Smell the Coffee,” examining the impact of the Tim Horton’s Summary Judgment Decision, May 29, 2012.
  • Presented at the Ontario Bar Association Franchise Section Live and Undecided Dinner Panel on “Limitation Periods and Rescission Remedies under the Arthur Wishart Act,” June 1, 2011.
  • 1250264 Ontario Inc. v. Pet Valu Canada Inc. – Case Report, a client update indexed on Wikifranchise and Lexology, February 10, 2011 (co-authored with Jennifer Dolman).
  • Costs Outcomes in Class Actions in Ontario: A Pragmatic Review of Costs Analysis in Recent Years, paper presented at 2009 Ontario Bar Association Class Action Colloquium, Toronto, December 1, 2009 (co-authored with Sonia Bjorkquist and assistance from Matthew Thompson).