Matthew Wanford

Matthew has recently represented the following clients, acting either as sole advisor or as part of a client team:

 Major Outsourcing Deals

Contact Center Outsourcing

• a leading Canadian bank in the renewal of its contact centre operations and related systems;
• a leading Canadian Bank in the renewal, development and consolidation of its contact centre systems;

Point-of-Sale Solutions Outsourcing/Payment Processing

• Interac Corp. in Canada's new real-time payments system
• an international food and beverage retailer in the implementation of a point-of-sale system upgrade;
• a leading Canadian retailer in the renewal of its point-of-sale systems;
• an Alberta based payment process provider in connection with its licensing and PCI-DSS agreements, privacy policy and website terms and conditions;

Business Process Outsourcing

• a leading Canadian bank in the implementation of an investment management solution;
• a leading Canadian bank in the implementation of a back-office solution to assist brokers;
• an international back-office systems provider in a services arrangement with a government entity;
• a leading retailer and franchisor in the implementation of a trading management solution;
• a national retailer in the upgrading of its customer facing database management system;
• a national energy transmission company with the implementation of a group wide emissions data management system;
• a leading Canadian bank with an international presence, in connection with the transfer of its human resources functions from on outsourced service provider to a new service provider;
• a leading Canadian bank in connection with dual track negotiations for the down-select and subsequent outsourcing of its statement printing requirements;
• an international oil company in connection with the international outsourcing of its application development and maintenance requirements;
• an international oil company for the implementation and international roll out of a business management software system by an independent services provider;
• a national retailer in connection with the development and implementation of an online business to business networking initiative;
• an international hotel chain in relation to the outsourcing of its insurance brokerage services;
• an international oil company for the licensing of business management software from a leading international software provider;

Applications Maintenance, Development and Support Outsourcing

• a national retailer with the transfer of the outsourcing of application maintenance services to a new services provider;
• a major utility in Ontario with the outsourcing of its applications maintenance, support and IT security functions;
• a national retailer in the outsourcing of its applications development and support and infrastructure operations;

Network Outsourcing

• an international food and beverage retailer in the implementation of a Wi-Fi and internet service provider agreement;
• a leading Canadian bank in the development of its request for proposals, subsequent implementation of new telephony and internet access systems, and renewal of its network access agreements;
• a leading Canadian bank in an outsourcing agreement relating to its Canadian telephony services;

Cloud, SAAS and Licensing Deals

Cloud Solutions

• a leading Canadian bank in the implementation of a cloud solution;
• a leading Canadian bank in the implementation of an internet based security solution;
• a leading hosted exchange reseller in its provision of a private cloud solution for a national transportation company;

Software-as-a-Service

• assisting multiple start-ups or medium sized service providers in the implementation and negotiation of SAAS agreements, including the development of standard business terms;
• a gaming services provider in the provision of a software as a service solution to a casino operation;

Licensing and Hardware Procurement

• a leading Canadian food retailer in its acquisition of electronic display boards to be implemented in its retail network;
• a world leader in foods and beverages manufacturing and licensing advice in connection with its acquisition of a leading Canadian brand of sunflower and pumpkin seeds;
• a British Columbia based company in connection with international license, distribution and maintenance agreements for waste-to-energy gasification technology;
• an energy company with respect to intellectual property advice relating to a clean energy initiative;
• a leading Canadian bank with its hardware procurement master arrangement;

Corporate/Commercial/Early-stage Companies

• a leading hosted exchange reseller in a data centre co-location arrangement;
• a start-up in the development and licensing of its health related mobile application;
• assisting multiple start-ups with licensing arrangements;
• terms and conditions, and privacy policies for multiple companies;
• an international agrochemical company in connection with the acquisition of a seed business;
• an investment fund in negotiation and agreement of a transition services arrangement; and
• a Scandinavian subsidiary of an international oil company, in connection with share buy-back, settlement and loan re-negotiation arrangements relating to an Alberta based seismic data technology company.