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Jennifer Dolman - Franchise Lawyer

Jennifer Dolman

Partner, Litigation

Key Contact: Franchise Litigation

Key Contact: Franchise

Contact Information

tel: 416.862.5911



Bar Admission

Ontario, 1991

  • McGill University, LL.B.
  • University of Toronto, B.A.

Jennifer conducts a broad commercial litigation practice with an emphasis on assisting Canadian and international franchisors with their business critical disputes, including defending claims under Ontario’s Arthur Wishart Act for rescission, breach of the duty of good faith, statutory misrepresentation, and interference with the right to associate, enforcing terminations, and defending franchise group and class actions. She also regularly represents manufacturers and suppliers in their disputes with agents and distributors, and in particular, termination issues. Jennifer handles intellectual property matters (including trade-mark and copyright infringement and the protection of trade secrets and confidential information), defamation (including statements made via the Internet), privacy, and employment. She has expertise in the area of injunctions and emergency applications, especially regarding the enforcement of restrictive covenants against franchisees, dealers, distributors, licensees or departing senior employees. Jennifer’s practice spans a broad range of industries, including quick service restaurants, retail, pharmacy, automotive, real estate, hospitality, manufacturing and technology. Jennifer has appeared before all levels of the Ontario and Federal Courts. Prior to commencing her litigation practice at Osler, she clerked for the Chief Justice of the Ontario Court (General Division) from 1991 to 1992.

Jennifer is very active on social media. You can connect with her on and Jennifer also writes a regular online franchise column for the FP Entrepreneur.  Her posts are available at:

    • Aaron Rents, Inc. in its defence of two separate actions by franchisees (one in Ontario/the other in B.C.) who abandoned their franchises.
    • Budget Blinds, Inc. in its successful defence of an application to expunge its trade-marks.
    • Culligan of Canada and Culligan International Company in the defence and settlement of an action by a bottled water distributor who claimed to be a franchisee and a beneficiary under a California settlement agreement.
    • Imperial Oil Limited in the defence and settlement of an action commenced by Canadian Tire Corporation Limited over the application of a most favoured customer clause.
    • M & M Meat Shops Ltd. in its successful defence of an application by Mars Inc. regarding the alleged breach of an agreement dealing with the co-existence of the parties’ trade-marks.
    • Medeco Security Locks Canada in its successful enforcement of the termination of two distribution agreements.
    • Piaggio Group Americas, Inc. in its defence of an action commenced by its former Canadian distributor who claims it was a franchisee within the meaning of the Arthur Wishart Act.
    • Shoppers Drug Mart Inc. in its current defence of a prospective class action brought on behalf of its Associates.

  • Chambers Canada: Canada’s Leading Lawyers for Business, 2016-2018, Band 1, recognized in the area of Franchising.
    • "[Jennifer is] the top tier of franchise lawyers; the crème de la crème."
  • The Best Lawyers in Canada, 2008-2018, recognized in the area of Franchise Law.
  • Acritas Stars, 2018, recognized as a Star Lawyer.
  • Who’s Who Legal, 2017, recognized as a Thought Leader in the area of Franchising Law.
  • Who’s Who Legal Canada: Franchise, 2015-2017, recognized in the area of Franchise Law.
  • Who’s Who Legal: Franchising, 2015-2017, recognized in the area of Franchise Law.
  • Who’s Who Legal: Franchising, 2015, recognized among the Most Highly Regarded Individuals in North America.
  • Who’s Who Legal: Franchise 2014: named one of the top 10 most highly regarded lawyers in North America (described as “very visible” in the legal market due to the “significant cases” she litigates; peers praise her “masterly courtroom performances” and describe her as a “brilliant tactician”).
  • The Lexpert Guide to the Leading US/Canada Cross-Border Corporate Lawyers in Canada, 2013-2017: Franchising Law.
  • Franchise Times Legal Eagle, 2011-2017, recognized in the area of Franchise Litigation. 
    • “creative, experienced problem-solver [and having] successfully resolved dozens of disputes...“, 2014 edition.
    • "the 'go-to' franchise litigator in Canada", 2013 edition. 
  • The Canadian Legal Lexpert Directory, 2011-2017, Most Frequently Recommended in the area of Franchising Law - Franchisor.
  • Acritas StarsTM, 2017, recognized as a Star Lawyer.
  • Who’s Who Legal: Canada since 2010: Franchise (“stands out for her franchisor defence practice with clients commenting on her ‘originality, commitment and tenacity’”, 2014 edition).
  • OBA Markus Cohen. Q.C. Memorial Award for Franchise Law, 2011.
  • The International Who's Who of Franchise Lawyers since 2009.

  • Brief the Board Webinar Wednesday

    Speaker, Hot Topics in Employment Law, July 12, 2017

  • BC's Franchises Act

    Speaker, Vancouver, December 5, 2016

  • 16th Annual Ontario Bar Association Franchise Law Conference

    Speaker, The Role of Equity in Franchise Law, Toronto, November 17, 2016

  • Lexpert Professional Development

    Speaker, Duties of Good Faith: Recent Developments in the Law and Practical Implications, Toronto, June 9, 2016

  • International Franchise Association Legal Symposium

    Moderator, Providing Effective Field Support Without Crossing the Joint Employer Line, Washington, DC, May 16, 2016

  • Canadian Restaurant Investment Summit

    Speaker, The Great Renewal Debate, Toronto, April 6, 2016

  • ABA Franchise Law Journal, Editorial Board
  • The Advocates’ Society, Workshop Instructor
  • CFA Ontario Regional Law Day (2009, 2010) Planning Committee and 2007 Co-chair
  • Havergal College, Board of Governors
  • IFA Legal Symposium Task Force (2008-2009)
  • LJN’s Franchising & Business Law Alert, Editorial Board
  • Ontario Bar Association Franchise Law Section, Vice-Chair (2014-2015) and former Secretary and Program Coordinator

  • Advocates’ Society (regular instructor at discovery and cross-examination workshops)
  • American Bar Association (member of Litigation Section, Forum on Franchising and Franchise Law Journal Editorial Board)
  • Canadian Franchise Association
  • Intellectual Property Institute of Canada
  • Law Society of Upper Canada
  • Ontario Bar Association (member of Class Action, Civil Litigation, E-commerce and Technology, Franchise Law and Privacy Sections)

Financial Post Franchise Focus column

Osler Publications

Other Publications

  • Who's Who Legal Franchise 2016 roundtable participant, October 2016 http://who'
  • Best Practices for Enforcing Non-Competes and Other Restrictive Covenants, The Advocates' Quarterly, February 2015 (co-authored)
  • Governing Principles and Recent Trends in the Enforcement of Restrictive Covenants in Franchise Agreements, The Advocates’ Quarterly, February 2015 (co-authored with Adam Ship, Rebecca Hall-McGuire and Tyler Wentzell)
  • Franchise (& Distribution) Currents, ABA Franchise Law Journal, Winter 2015 (co-authored with Amy Cheng and Elliot R. Ginsburg)

Media Mentions

Speaking Engagements

  • Best Practices for Enforcing Non-Competes and Other Restrictive Covenants, Ontario Bar Association’s 14th Annual Franchise Law Conference, November 18, 2014 (speaker)
  • One Hundred Days to Trial or Final Arbitration Hearing, 37th ABA Forum on Franchising, October 15-17, 2014 (speaker)
  • Post-Sale Duty to Disclose: Does it Exist, Canadian Franchise Association Law Day, January 30, 2014 (speaker)
  • Who’s Who Legal Franchise Roundtable, September 2013 (participant)
  • Using Negotiation and Mediation to Resolve International Franchise Disputes, 29th Annual IBA/IFA Joint Conference, May 8, 2013 (speaker)
  • Annual Judicial Update, Ontario Bar Association’s 12th Annual Franchise Law Conference, November 6, 2012 (speaker)
  • Franchise Class Actions, Canadian Institute’s National Forum on Class Actions, September 21, 2012 (speaker)
  • Hallmarks of a Viable Class Action, The Canadian Institute’s Class Actions Litigation Boot Camp, April 18 & 19, 2012 (speaker)