Symmetrics Business Intelligence Solutions Inc.

Symmetrics Business Intelligence Solutions Inc. in its acquisition by Calabrio, Inc.

Client

Symmetrics Business Intelligence Solutions Inc.

Value

-

Service

Mergers and Acquisitions

Date Closed

April 2017

Lead Office

Vancouver


 

On April 4, 2017, Calabrio, Inc. completed its acquisition of Symmetrics Business Intelligence Solutions Inc. This acquisition will further drive Calabrio’s growth in customer and employee engagement by combining best-of-breed visual reporting, analytics and data management with its leading workforce optimization suite.

Symmetrics Business Intelligence Solutions Inc. is a Vancouver-based platform that provides customer-specific performance management measurement, so business users and leaders can readily access the metrics they need in the format they prefer.

Calabrio, Inc. is a complete contact center reporting and analytics platform for the modern, multichannel contact centre.

Osler, Hoskin and Harcourt represented Symmetrics with a team consisting of Mark Longo, Jacques Du Plessis, Christina Brown (Corporate), Dov Begun (Tax), Brian Thiessen (Employment & Labour), and Kelly Moffatt (Intellectual Property).


Team
Mark Longo - Technology Lawyer
Key Contact

Mark Longo

Partner, Emerging and High Growth Companies

Jacques Du Plessis

Jacques Du Plessis

Associate, Emerging and High Growth Companies

Christina Brown

Christina Brown

Paralegal, Emerging and High Growth Companies

Dov  Begun

Dov Begun

Partner, Taxation

Brian Thiessen

Brian Thiessen

Partner, Employment & Labour and Privacy & Data Management

Kelly  Moffatt

Kelly Moffatt

Partner, Commercial