Emerging and High Growth Companies

Smooch Technologies Holdings ULC in its acquisition by Zendesk, Inc.

Smooch Technologies Holding ULC
Key Contact
Shahir Guindi, Ad. E.

Former National Co-Chair, Partner, Corporate, Montréal

Team
Kelly Moffatt

Partner, Franchise and Distribution, Toronto

Julien Ranger

Partner, Pensions and Benefits, Montréal

Hugo-Pierre Gagnon

Partner, Corporate, Montréal

Mark Brender

Partner, Tax, Montréal

Sam Ip

Partner, Technology, Toronto

David Wilson

Partner, Tax, Montréal

Jean-Philippe Dionne

Associate, Tax, Montréal

Joanna Fine

Partner, Privacy and Data Management, Toronto

Calvin Leung

Partner, Emerging and High Growth Companies, Montréal

Lynne Lacoursière

Partner, Corporate, Toronto

Samuel Alary

Associate, Financial Services, Montréal

On May 22, 2019,  Zendesk Inc., a San Francisco based customer service and engagement platform for businesses, completed its acquisition of Smooch Technologies Holdings ULC, a Montreal-based start-up company that allows companies to manage customer conversations across numerous social messaging and communication platforms. The acquisition marks Zendesk’s next step in delivering the best omnichannel experiences by connecting conversations between businesses and customers on any messaging channel–from websites and mobile apps to the world’s leading messaging apps like WhatsApp and Facebook Messenger.

Osler, Hoskin & Harcourt LLP represented Smooch Technologies with a team lead by Shahir Guindi and Hugo-Pierre Gagnon (Corporate) and consisting of Calvin Leung, Chloe Cavaliere, Samuel Alary (Corporate), Mark Brender, David Wilson and Jean-Philippe Dionne (Tax), Joanna Fine, Claire Feltrin (Privacy), Kelly Moffat, Sam Ip (IP), Julien Ranger, Lynne Lacoursière (Benefits).

Value
-
Date Closed
May 22, 2019
Lead Office
Montréal
Key Contact
Shahir Guindi, Ad. E.

Former National Co-Chair, Partner, Corporate, Montréal

Team
Kelly Moffatt

Partner, Franchise and Distribution, Toronto

Julien Ranger

Partner, Pensions and Benefits, Montréal

Hugo-Pierre Gagnon

Partner, Corporate, Montréal

Mark Brender

Partner, Tax, Montréal

Sam Ip

Partner, Technology, Toronto

David Wilson

Partner, Tax, Montréal

Jean-Philippe Dionne

Associate, Tax, Montréal

Joanna Fine

Partner, Privacy and Data Management, Toronto

Calvin Leung

Partner, Emerging and High Growth Companies, Montréal

Lynne Lacoursière

Partner, Corporate, Toronto

Samuel Alary

Associate, Financial Services, Montréal