Smooch Technologies Holdings ULC

Smooch Technologies Holdings ULC in its acquisition by Zendesk, Inc.

Client

Smooch Technologies Holding ULC

Value

-

Service

Emerging and High Growth Companies

Date Closed

May 2019

Lead Office

Montréal


On May 22, 2019,  Zendesk Inc., a San Francisco based customer service and engagement platform for businesses, completed its acquisition of Smooch Technologies Holdings ULC, a Montreal-based start-up company that allows companies to manage customer conversations across numerous social messaging and communication platforms. The acquisition marks Zendesk’s next step in delivering the best omnichannel experiences by connecting conversations between businesses and customers on any messaging channel–from websites and mobile apps to the world’s leading messaging apps like WhatsApp and Facebook Messenger.

Osler, Hoskin & Harcourt LLP represented Smooch Technologies with a team lead by Shahir Guindi and Hugo-Pierre Gagnon (Corporate) and consisting of Calvin Leung, Chloe Cavaliere, Mary Opolko (Corporate), Mark Brender, David Wilson and Jean-Philippe Dionne (Tax), Joanna Fine, Claire Feltrin (Privacy), Kelly Moffat, Sam Ip (IP), Julien Ranger, Lynne Lacoursière (Benefits).


Team
Hugo-Pierre  Gagnon

Hugo-Pierre Gagnon

Partner, Corporate

Calvin Leung

Calvin Leung

Associate, Corporate

Chloe Cavaliere

Chloe Cavaliere

Associate, Corporate

Mary Opolko

Mary Opolko

Associate, Corporate

Mark Brender - International Tax Lawyer

Mark Brender

Partner, Taxation

David Wilson

David Wilson

Associate, Taxation

Jean-Philippe Dionne

Jean-Philippe Dionne

Associate, Taxation

Joanna Fine

Joanna Fine

Partner, Privacy and Data Management

Claire Feltrin

Claire Feltrin

Associate, Privacy & Data Management

Kelly  Moffatt

Kelly Moffatt

Partner, Commercial

Sam Ip

Sam Ip

Associate, Technology

Julien Ranger - Pensions & Benefits Lawyer in Montréal

Julien Ranger

Partner, Pensions & Benefits

Lynne Lacoursière - Corporate Lawyer

Lynne Lacoursière

Partner, Corporate