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Christine Jackson

Christine Jackson

Associate, Commercial


Contact Information

cjackson@osler.com

tel: 416.862.6706

Office

Toronto

Bar Admission

Ontario, 2011

Education
  • University of Windsor, LL.B.
  • Carleton University, B.A. (Hons.)
Language(s)
English

Christine practises business law with an emphasis on franchising, distribution, retail and general commercial matters, with a primary focus on franchising.

She provides Canadian and international franchisors with business practical advice on all aspects of Canadian franchise law, including the preparation of franchise agreements and disclosure documents, acquisitions and dispositions of single unit franchises and franchise systems as a whole, managing franchisee relationships and expanding operations to Canada.

She also regularly advises retailers and other businesses on Canadian distribution, trade practice, retail law and general commercial matters, including consumer protection, cost of credit, outsourcing, gaming, advertising and marketing, promotions and contests, packaging and labelling, Internet sales, e-commerce, anti-spam and privacy law. 

Christine has worked with a broad range of franchise, retail and other companies, from start-ups to cross-border and international corporations and in industries including, clothing and apparel, real estate, pharmaceutical, grocery, vehicle rental and leasing, hospitality, quick service restaurant, technology, fintech, manufacturing, tools, credit providers, health care and commercial services.

Christine brings a unique perspective to her franchise practice, having previously worked as an associate at a well-respected franchisee-side boutique law firm in Toronto as well as serving as a judicial law clerk to the Superior Court of Justice.

Christine regularly writes and speaks on franchise issues and is a member of the Ontario Bar Association’s Consumer Law Subcommittee.

    • Target in connection with the wind-down of its Canadian operations under the Companies’ Creditors Arrangement Act.
    • Dwyer Group, a portfolio company of The Riverside Company, in its acquisition of The Grounds Guys of Canada.
    • Assisted franchisors on developing and/or revising their franchise agreement and ancillary agreements.
    • Prepared and regularly update national franchise disclosure documents for use across Canada in both regulated and unregulated provinces.
    • Prepared numerous customized disclosure documents in connection with franchise resale transactions.
    • Advised franchisors in connection with anticipated and newly formed Franchisee Associations.
    • Conducted numerous compliance audits of franchisor franchise disclosure documents, record retention practices and disclosure processes.
    • Assisted numerous franchisors in implementing best practices for proper record retention practices and disclosure processes.
    • Assisted numerous quick service restaurant franchisors in the re-purchase of franchised outlets.
    • Provided franchising transaction support to Tim Hortons in connection with its $13 billion acquisition by an affiliate of Burger King Worldwide, Inc.
    • Provided franchising transaction support to Red Robin Gourmet Burgers, Inc. in connection with its acquisition of restaurants from its Canadian master franchisee.
    • Assisted foreign retailers and on-line businesses in establishing operations in Canada.
    • Revised consumer agreements for compliance with consumer protection laws, including Internet sales, gift cards, telemarketing, prepaid services and direct sales.
    • Reviewed privacy policies and website terms and conditions for franchisors, retailers and on-line businesses.
    • Reviewed promotional contest rules and related creative for compliance with the Criminal Code, Competition Act as well as consumer protection, advertising and marketing, intellectual property, anti-spam and privacy laws. 

  • The Best Lawyers in Canada, 2018, recognized in the area of Franchise Law.

  • Member, Ontario Bar Association Consumer Law Subcommittee
  • Former Chair, Ontario Bar Association Young Lawyer Division (Central)
  • Ontario Bar Association
  • Canadian Bar Association
  • Canadian Franchise Association
  • American Bar Association Forum on Franchising

Publications

  • Co-author, “Buying and Selling a Unit Franchise,” Ontario Bar Association, February 8, 2017
  • Co-author, “The Purchase and Sale of Franchises and Franchise Systems,” Ontario Bar Association, November 17, 2016
  • Co-author, “What’s on the Menu? Regulations under Menu Labelling Law Clarify Caloric Posting Requirements,” Toronto Law Journal, October 2015
  • Co-author, “What’s Cooking? New Ontario Menu Labelling Law to Take Effect in 2017,” Lexis Nexis Commercial Times and Ultimate Corporate Counsel Guide, Summer 2015
  • Co-author, “Missing in Translation: Bringing your U.S. Franchise Agreement to Canada,” Franchise Business & Law Alert, November 2014
  • Author, “What Happens Next? Dealing with Statements of Material Change and Additional Disclosure,” The Franchise Voice, Winter 2013
  • Author, “Advising Franchisor Clients: The Dos and Don’ts of Franchise Disclosure,” Ontario Bar Association Novus Telum Young Lawyer Division Newsletter, May 2013
  • Author, “Is your Commercial Contract a Franchise Agreement in Sheep’s Clothing?,” Ontario Bar Association Novus Telum Young Lawyer Division Newsletter, November 2012

Previous Speaking Engagements

  • Program Co-Chair, “Putting Business in the Driver’s Seat,” Franchise Law Day, Canadian Franchise Association, Toronto, Ontario, September 2017
  • Roundtable Facilitator, “How to Establish & Maintain a Meaningful Franchisee Advisory Council,” Canadian Franchise Association National Convention, Niagara Falls, Ontario, April 2-4, 2017
  • Speaker, “Purchase and Sale of Franchise Business,” Franchise Law Section Institute, Ontario Bar Association, Toronto, February 8, 2017
  • Speaker, “Purchase and Sale of Franchise Systems,” 16th Annual Franchise Law Conference, Ontario Bar Association, Toronto, November 17, 2016
  • Speaker, “Designing and Executing Effective Franchise System Advertising Programs,” Franchise Law Day, Canadian Franchise Association, Toronto, September 22, 2016
  • Roundtable Facilitator, “Dealing with Franchisee Associations,” National Convention, Canadian Franchise Association, Ottawa, April 17–18, 2016
  • Program Chair and Speaker, “Your First Franchise Client,” Young Lawyers Division and Franchise Law Section Joint Dinner Program, Ontario Bar Association, Toronto, March 10, 2015
  • Speaker, “Buying and Selling the American Dream,” Franchise Law Day, Canadian Franchise Association, Toronto, January 29, 2015
  • Roundtable Facilitator, “To Include or not to Include, that is the Question: Interpreting ‘Franchise Agreement’ and ‘Other Agreements Relating to the Franchise’ under Subsection 5(4)(c) of the Arthur Wishart Act,” Franchise Law Day, Canadian Franchise Association, Toronto, January 31, 2014
  • Roundtable Facilitator, “AWA Section 1(1) What is a Franchise?,” 13th Annual Franchise Law Conference, Ontario Bar Association, Toronto, November 19, 2013
  • Speaker, “Legal and Business Aspects to Consider when Purchasing a Franchise,” Toronto Franchise Show, Canadian Franchise Association, Toronto, October 19, 2013
  • Speaker, “Signing on the Dotted Line … Franchise Laws,” How to Franchise Your Business Seminar, Canadian Franchise Association, Toronto, October 2012